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Privacy Policy

 

Last Updated: October 16, 2026

 

 

Introduction

 

Welcome to Fesa Mobile Studio ("Fesa Mobile Studio", "we", "our", or "us").

 

This Privacy Policy is provided by Ali Kiremitçi, an individual developer publishing mobile games and applications under the name Fesa Mobile Studio (Developer name: "Ali Kiremitçi").

 

This policy applies to the following apps:

 

Crossword Mini: Arrowwords

Word Guard: The Lost Words 

 

It also applies to any other applications published by Ali Kiremitçi / Fesa Mobile Studio that link to this page.

 

This Privacy Policy explains how we collect, use, disclose and protect information when you use our mobile games and applications.

 

Your privacy is important to us. We are committed to protecting your information and being transparent about our data practices.

 

By downloading, installing, or using our applications, you acknowledge that you have read and understood this Privacy Policy.

 

 

Information We Collect

 

Depending on the features you use, we may collect certain information automatically.

 

Device Information

 

We may collect information such as:

 

Device model

 

Device manufacturer

 

Operating system and version

 

Screen resolution

 

Device language

 

Country or region

 

Time zone

 

Application version

 

Anonymous device identifiers

 

This information helps us optimize compatibility and improve the user experience.

 

Usage Information

 

We may automatically collect information regarding your use of our applications, including:

 

Gameplay progress

 

Completed levels

 

Session duration

 

Features used

 

Game settings

 

Advertising interactions

 

Error reports

 

Performance metrics

 

This information is generally aggregated and is not intended to personally identify individual users.

 

Information Stored on Your Device

 

Game progress, coins, settings and notification preferences are stored locally on your device (and, on iOS, may sync through your own iCloud account). We cannot access this data. Uninstalling the app removes it.

 

Notifications

 

Some of our games can send daily reminder notifications after you allow notifications. These reminders are scheduled locally on your device and no data is sent to us for them. You can turn them off in the app settings or your device settings.

 

Information You Provide

 

Most of our games do not require registration.

 

We do not intentionally collect personal information such as your name, postal address, or phone number unless you voluntarily contact us by email.

 

If you contact us, or use an in-app "Report a bug" option (which opens your email app with a pre-filled message), we may receive:

 

Your email address

 

Your name (if included)

 

The content of your message

 

Device model, operating system version, app version and language

 

Attachments you choose to send, such as a screenshot of the game

 

Nothing is sent unless you press Send in your email app. We use this information only to respond to your request and fix reported problems.

 

 

Advertising

 

Some of our applications display advertisements using Google AdMob.

 

Advertisements help support the continued development of our games.

 

Advertising providers may automatically collect certain information, including:

 

Advertising identifiers

 

Device information

 

Approximate location derived from IP address

 

Ad interaction information

 

This information may be used to:

 

Deliver advertisements

 

Measure advertising performance

 

Prevent fraud

 

Improve advertising services

 

In the European Economic Area, the United Kingdom and Switzerland, we ask for your consent through Google's consent form before personalized ads are shown; you can change your choice at any time from the app's settings. On iOS, the advertising identifier (IDFA) is accessed only if you allow tracking through Apple's App Tracking Transparency prompt; otherwise only non-personalized ads are shown. On Android, you can reset or delete your advertising ID in your device settings.

 

Rewarded Advertisements

 

Some games offer optional rewarded advertisements.

 

Watching a rewarded advertisement is entirely voluntary.

 

Players may receive in-game rewards after a rewarded advertisement has been successfully completed.

 

 

Analytics

 

We use Firebase Analytics to better understand how players use our applications.

 

Analytics information helps us:

 

Improve gameplay

 

Discover usability issues

 

Balance game mechanics

 

Analyze anonymous player behavior

 

Improve future updates

 

Analytics data is used in aggregated form whenever possible.

 

Remote Configuration

 

We use Firebase Remote Config to adjust certain game settings (for example, how often ads are shown) without releasing an app update. It uses an app instance identifier and does not identify you personally.

 

 

Crash Reporting

 

We use Firebase Crashlytics to identify technical issues and improve application stability.

 

Crash reports may include:

 

Device model

 

Operating system version

 

App version

 

Crash logs

 

Memory state

 

Technical diagnostics

 

Crash reports are used exclusively to diagnose and resolve software issues.

 

 

Google Play Games Services

 

Some Android versions of our games support Google Play Games Services for leaderboards and achievements.

 

If you choose to sign in, Google may process your player ID, scores and achievements according to Google's own privacy practices.

 

 

Apple Game Center

 

Some iOS versions of our games may support Apple Game Center.

 

If you choose to use Game Center, Apple may collect and process information according to Apple's own privacy practices.

 

We do not control Apple's handling of your information.

 

 

In-App Purchases

 

Some of our applications offer optional digital purchases.

 

Payments are securely processed by:

 

Apple App Store

 

Google Play Store

 

We never receive, collect, or store your payment card information.

 

Purchase processing is handled entirely by the respective platform provider.

 

 

Third-Party Services

 

Our applications may use third-party services including, but not limited to:

 

Google AdMob

 

Google Play Services

 

Google Play Games Services

 

Google Play Billing

 

Firebase Analytics

 

Firebase Crashlytics

 

Firebase Remote Config

 

Apple Game Center

 

Apple App Store

 

These providers operate under their own privacy policies:

 

Google: https://policies.google.com/privacy

 

How Google uses information from apps that use its services: https://policies.google.com/technologies/partner-sites

 

Firebase: https://firebase.google.com/support/privacy

 

Apple: https://www.apple.com/legal/privacy/

 

We encourage users to review those policies separately.

 

 

Data Sharing

 

We do not sell or rent personal information. Information is shared only with the service providers listed above, which process it on our behalf to provide ads, analytics, crash reporting, game services and purchases, or when required by law.

 

 

Children's Privacy

 

Our applications are intended for a general audience and are not directed at children under 13.

 

We do not knowingly collect personal information from children under 13.

 

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete that information.

 

Parents or guardians who believe their child has submitted personal information may contact us using the email address below.

 

 

International Data Transfers

 

Because our service providers operate globally, information may be processed on servers located in different countries.

 

By using our applications, you acknowledge that your information may be transferred and processed outside your country of residence where permitted by applicable law.

 

 

Data Retention

 

We retain information only for as long as reasonably necessary to:

 

Provide our services

 

Improve our applications

 

Resolve disputes

 

Comply with legal obligations

 

Enforce our agreements

 

Firebase Analytics data is retained for up to 14 months and crash reports for up to 90 days. Data held by Google AdMob, Google Play and Apple is retained according to their own policies.

 

Anonymous or aggregated information may be retained for analytical purposes.

 

 

Your Privacy Rights

 

Depending on your jurisdiction, you may have the right to:

 

Access your personal information

 

Correct inaccurate information

 

Request deletion

 

Restrict processing

 

Object to certain processing activities

 

Request a copy of your data where applicable

 

To exercise any of these rights, please contact us.

 

Data Deletion Requests

 

To request deletion of data associated with your use of our apps, email info@fesamobilestudio.com with the subject "Data deletion – [app name]". We will respond within 30 days.

 

 

GDPR (European Economic Area)

 

If you are located in the European Economic Area or the United Kingdom, we process information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR.

 

Where applicable, processing may be based on:

 

Your consent

 

Performance of a contract

 

Compliance with legal obligations

 

Our legitimate interests, provided such interests are not overridden by your rights and freedoms

 

 

California Privacy Rights

 

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

 

Subject to applicable law, you may request:

 

Access to certain personal information

 

Deletion of personal information

 

Correction of inaccurate information

 

Information about categories of data collected and disclosed

 

We do not sell personal information as defined under applicable California law.

 

 

Turkey (KVKK)

 

If you are located in Turkey, we process personal data in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK). You may exercise your rights under Article 11 of the KVKK by contacting us at the email address below.

 

 

Security

 

We implement reasonable technical and organizational measures designed to protect the information processed through our applications. Data sent by our apps to the service providers above is encrypted in transit (HTTPS/TLS).

 

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

 

Third-Party Links

 

Our applications may contain links to external websites or services.

 

We are not responsible for the privacy practices or content of third-party services.

 

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time.

 

If material changes are made, we will update the "Last Updated" date at the beginning of this document.

 

Your continued use of our applications after any changes become effective constitutes acceptance of the revised Privacy Policy.

 

 

Contact Us

 

If you have any questions, requests, or concerns regarding this Privacy Policy or our applications, please contact:

 

Ali Kiremitçi (Fesa Mobile Studio)

 

Email: info@fesamobilestudio.com

© 2020-2026 by Fesa Mobile Studio 

Ankara /TÜRKİYE

All rights reserved

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